Update Call List – Residential

Who is filling out this form?*

Your Email*

Site Name*

Site Address

City/State/Zip

Site Phone

# of Stories/Floors at the Residence

Intrusion, Medical, Hold-up, and Panic Alarms will be dispatched upon receipt of the signal in the Monitoring Station. Burglary Alarms will be handled as you have designated below.
***PLEASE NOTE: THE FIRE DEPARTMENT IS TO BE NOTIFIED PRIOR TO THE CONTACT LIST ON ALL FIRE ALARMS
ECV - ENHANCED CALL VERIFICATION – CSC will call the primary phone number and, if needed, a secondary phone number PRIOR to dispatching the Police Department. If no answer or no password, CSC will dispatch the Police Department and continue calling the remaining emergency numbers/contacts you have supplied below until a person is contacted.

Primary Contact

Name

Phone #

Central Station Password

4-digit Arm/Disarm

Authorized to Make Changes

Yes

Secondary Contact

Name

Phone #

Central Station Password

4-digit Arm/Disarm

Authorized to Make Changes

Yes

IMPORTANT:

If the alarm is accidentally set off, do not wait for CSC to call you. Call CSC right away to cancel the alarm.
You MUST give your password. For your protection, failure to give your password may result in police response, which may also result in a false alarm fine from your local Police Department.
CSC is not responsible for any fine you might encounter from the Police Department.

Remaining Emergency Call List

Number of Emergency Call List

Name

Phone Type

Phone #

Password

4-Digit Arm/Disarm #

Authorized to Make Changes

Yes

Name

Phone Type

Phone #

Password

4-Digit Arm/Disarm #

Authorized to Make Changes

Yes

Name

Phone Type

Phone #

Password

4-Digit Arm/Disarm #

Authorized to Make Changes

Yes

Name

Phone Type

Phone #

Password

4-Digit Arm/Disarm #

Authorized to Make Changes

Yes

Please initial below indicating you would like to be contacted via Call Notification or Auto-Notify: low battery, power loss, trouble (non-emergency signals) or failure to communicate (Check all that apply).
Call Notification - you will be contacted via phone
Auto-Notify - you will receive a notification via Email and/or Text Message

you will receive a notification via

Phone

Text

No, I do not want to be contacted.

With NO PRIOR call to the customer, I understand it is my responsibility to contact the local Police authority to apply for and obtain any alarm license and/or alarm permit as required.

Signature

Printed Name / Title

Date

***Unless otherwise specified **Please notify CSC when your call list information changes so we can continue to effectively serve you.** **Thank you and CSC appreciates your business**

5 Quick Tips for Proper Alarm Use

Your alarm is not a replacement for calling 9-1-1

Only use a panic or robbery button when you can’t call 9-1-1. When you believe you need a police officer to respond, your alarm system is not a replacement for calling 9-1-1. Pushing a panic button when you think you heard a prowler will be a much lower priority call than if you called the police directly. The panic button should be used when you cannot make that call.

Know how to cancel a false alarm

If your alarm goes off, don’t leave until you’ve spoken to our monitoring station. Make certain that anyone who has access to your alarm also knows how to cancel a false alarm, including the password and phone number of our alarm monitoring center (317) 543-1300.

Service your alarm

Have your alarm system serviced at least every 24 months. Many potential false alarms can be prevented if you have regular service on your alarm. Anytime your alarm goes off and you cannot pinpoint the exact cause, you should have your system serviced.

Bad weather alarms

Many bad weather alarms are caused by old batteries. The alarm system battery should be replaced every 3-5 years, and sooner if there have been frequent power outages. Over time, doors and windows can warp or become misaligned. Have your system tuned up BEFORE the bad weather arrives.

Emergency contact lists

Make certain that your emergency call list is updated frequently and that you include cell phone numbers for the primary users. Any change requests can be emailed directly to records@central-security.com. You can greatly reduce the opportunity for a false response by the police if you have CSC call both the site phone number and your cellular prior to dispatching the police.

Residential Call List

Primary Contact

Secondary Contact

Remaining Emergency Call List

5 Quick Tips for Proper Alarm Use

Your alarm is not a replacement for calling 9-1-1

Know how to cancel a false alarm

Service your alarm

Bad weather alarms

Emergency contact lists

GET SECURED TODAY!