Update Call List – Commercial

Who is filling out this form?*

Your Email*

Site Name*

Site Address

City/State/Zip

Site Phone

Nature of Business

# of Stories/Floors to the Business

What floor is the business on?

Intrusion, Medical, Hold-up and Panic Alarms will be dispatched upon receipt of the signal in the Monitoring Station. Burglary Alarms will be handled as you have designated below
***PLEASE NOTE: THE FIRE DEPARTMENT IS TO BE NOTIFIED PRIOR TO THE CONTACT LIST ON ALL FIRE ALARMS
ECV - ENHANCED CALL VERIFICATION – CSC will call the primary phone number and, if needed, a secondary phone number PRIOR to dispatching the Police Department. If no answer or no password, CSC will dispatch the Police Department and continue calling the remaining emergency numbers/contacts you have supplied below until a person is contacted.

Primary Contact

Name

Phone #

Central Station Password

4-digit Arm/Disarm

Authorized to Make Changes

Yes

Secondary Contact

Name

Phone #

Central Station Password

4-digit Arm/Disarm

Authorized to Make Changes

Yes

IMPORTANT:

If the alarm is accidentally set off, do not wait for CSC to call you. Call CSC right away to cancel the alarm
You MUST give your password. For your protection, failure to give your password may result in police response, which may also result in a false alarm fine from your local Police Department.
CSC is not responsible for any fine you might encounter from the Police Department.

Remaining Emergency Call List

Number of Emergency Call List

Name

Phone Type

Phone #

Password

4-Digit Arm/Disarm #

Authorized to Make Changes

Yes

Name

Phone Type

Phone #

Password

4-Digit Arm/Disarm #

Authorized to Make Changes

Yes

Name

Phone Type

Phone #

Password

4-Digit Arm/Disarm #

Authorized to Make Changes

Yes

Name

Phone Type

Phone #

Password

4-Digit Arm/Disarm #

Authorized to Make Changes

Yes

Please initial below indicating you would like to be contacted via Call Notification or Auto-Notify: low battery, low temp, freezer or pump malfunction, low air pressure, power loss, trouble (non-emergency signals) or failure to communicate (Check all that apply).
Call Notification - you will be contacted via phone
Auto-Notify - you will receive a notification via Email and/or Text Message

you will receive a notification via

Phone

Text

No, I do not want to be contacted.

With NO PRIOR call to the customer, I understand it is my responsibility to contact the local Police authority to apply for and obtain any alarm license and/or alarm permit as required.

Signature

Printed Name / Title

Date

***Unless otherwise specified **Please notify CSC when your call list information changes so we can continue to effectively serve you.** **Thank you and CSC appreciates your business**

Additional User List

Number of Additional User List

Name

Phone Type

Phone

Password

4-Digit Arm/Disarm #

Authorized to Make Changes

Yes

Name

Phone Type

Phone

Password

4-Digit Arm/Disarm #

Authorized to Make Changes

Yes

Name

Phone Type

Phone

Password

4-Digit Arm/Disarm #

Authorized to Make Changes

Yes

Name

Phone Type

Phone

Password

4-Digit Arm/Disarm #

Authorized to Make Changes

Yes

Name

Phone Type

Phone

Password

4-Digit Arm/Disarm #

Authorized to Make Changes

Yes

FOR ACCOUNTS THAT HAVE SUPERVISED OPEN & CLOSE – Please provide the following information:
ARM/DISARM SCHEDULE - Note…You have a 30 minute window BEFORE your scheduled OPEN time & 2 hours AFTER your scheduled OPEN time. You have up to 30 minutes AFTER your scheduled CLOSE time. CSC needs to be notified immediately to adjust the schedule when there is going to be any deviation from your scheduled opening & closing times in our system.

Monday

DISARM

ARM

Tuesday

DISARM

ARM

Wednesday

DISARM

ARM

Thursday

DISARM

ARM

Friday

DISARM

ARM

Saturday

DISARM

ARM

Sunday

DISARM

ARM

HOLIDAY SCHEDULE - CLOSED ENTIRE DAY (for supervised alarms only)

Other

Use this space to list those days you might be closing early or closing half-day ( i.e. Christmas Eve, Thanksgiving) and the anticipated closing time (Noon, 6pm ,etc.)

5 Quick Tips for Proper Alarm Use

Your Alarm is not a Replacement for Calling 9-1-1

Only use a panic or robbery button when you can't call 9-1-1. If you believe you need a police officer to respond, your alarm system is not a replacement for calling 9-1-1. Pushing a panic button when you think you heard a prowler will be a much lower priority call than if you call the police directly. The panic button should be used when you cannot make that call.

Know how to Cancel a False Alarm

If you accidently set your alarm off, don't leave the house until you've spoken with our monitoring station. Make sure that anyone who has access to your alarm knows how to cancel a false alarm, including the correct password and phone number for our alarm monitoring station which is 317-543-1300 or 1-800- 627-7367.

Service / Test Your Alarm

Have your alarm system serviced at least every 24 months and do at minimum a yearly test with our monitoring station. One of our monitors can walk you through this important test that will determine if your system is communicating properly with our receivers. Many potential false alarms can be prevented if you have regular service on your alarm. Anytime your alarm goes off and you cannot pin-point the exact cause, you should have your system serviced.

Bad Weather Alarms

Many bad weather alarms are caused by old batteries. The alarm system battery should be replaced every 3-5 years, or sooner if your home has experienced frequent power outages. Over time doors and windows can warp or become misaligned which can cause trouble or false alarms. Have your system tuned up BEFORE the bad weather arrives.

Commercial Call List

Primary Contact

Secondary Contact

Remaining Emergency Call List

Additional User List

5 Quick Tips for Proper Alarm Use

Your Alarm is not a Replacement for Calling 9-1-1

Know how to Cancel a False Alarm

Service / Test Your Alarm

Bad Weather Alarms

GET SECURED TODAY!